1099 WFH Positions
Inbound Customer Service Representative
Category:
1099 WFH Positions
Job Description:
You will be assisting members:
With transportation to and from appointments.
In resolving issues with previous appointments.
With a transportation recovery where a scheduled trip has failed.
With benefits eligibility.
Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging situation to handle. However, the experience can also be highly rewarding - having the opportunity to provide valuable assistance to these members.
Effortlessly maneuver through the client's system by utilizing function keys to ensure accurate processing of ride transportation.
Collaborating with various departments within our community to effectively address and resolve transportation and eligibility issues.
Job Requirements:
The System and Equipment Policy covers the basics like:
Personal Computer (PC) Requirements and scan
Accessories, Software, and Internet / Phone Service Providers
Arise® Secure Desktop / Secure Remote Worker (ASD / SRW)
Arise Virtual Gateway
System and Equipment Purchase Suggestions
About the Company:
Nation's leading managed healthcare organization specializing in the management of non-emergent healthcare transportation benefits. Our client base consists of state and local government agencies (Medicaid agencies, transit authorities, school boards), managed care organizations, and hospitals. we offers a complete outsourcing solution to their clients.
Pay Rate:
$13.50-$17.00
Location:
Work From Home
Start Date:
Apr 29, 2024